If you can not download any files on our websites, please read this help article.
Most of the time it is a wrong configurated browser. WE test our site with the following browsers and plugins.
- Firefox with Flash and DownThemAll. DownThemAll is a download manager
- Internet Explorer 10/11 with Flash
Please make sure that you don't use a download manager like, freedownload manager orbit downloader or jdownloader. In the past there were a lot of issues like 0bytes zip files.